Written by: John and Nadine Wilson
Tuesday, December 28, 2004To John & Staff,
My husband John and I wanted to express our thanks once again to you and your staff for your outstanding customer service. My first visit to your store I was immediately impressed with the selection, & friendly, knowledgeable service I received. After taking great pains to pick out the perfect watch for my husband it was beautifully gift wrapped. Unfortunately my husband had seen another make watch that he fell in love with after shopping “online.”
John we called you with our dilemma and you assured us that you would fully refund our money AND find a jeweler that carried this unusual watch. You really came through for us! Never have we received such professional, courteous service!
We greatly appreciate your care in helping us with this purchase. We have told family and friends about your store and service and we will definitely be shopping in your store in the future.
Thanks so much,
John and Nadine Wilson